Real Estate Agency: Virtual Assistant Team Manages 200+ Properties
A real estate agency scaled their property management operations using a team of virtual assistants, handling 200+ properties without increasing overhead.
Key Results
without additional overhead
average tenant response
vs. hiring full-time staff
satisfaction rating
!The Challenge
Premier Real Estate was managing 200+ rental properties with a small team. They struggled with tenant communication, maintenance scheduling, lease renewals, and administrative tasks. Hiring additional staff would have been expensive and they needed flexible support that could scale with their portfolio.
The Solution
We provided a dedicated team of 3 virtual assistants specialized in real estate and property management. The team handles tenant inquiries, maintenance requests, lease documentation, rent collection follow-ups, and property listing updates. They use the agency's property management software and maintain consistent communication with property owners.