Privacy & Data Protection

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data in compliance with GDPR and other data protection regulations.

Last Updated: January 27, 2025
Introduction

Alpha Workforce ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website alphaworkforce.org or use our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website or services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address
  • Business Information: Company name, job title, industry, business size
  • Service Information: Service interests, project requirements, budget range, timeline
  • Communication Data: Messages, inquiries, feedback, and correspondence
  • Account Information: Username, password (encrypted), account preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information (type, operating system)
  • Website usage data (pages visited, time spent, click patterns)
  • Referral source (how you found our website)
  • Cookies and similar tracking technologies
How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our services
  • Communication: To respond to inquiries, send updates, and provide customer support
  • Business Operations: To process transactions, manage accounts, and fulfill contracts
  • Marketing: To send promotional materials, newsletters, and service updates (with your consent)
  • Analytics: To analyze website usage, improve user experience, and optimize our services
  • Legal Compliance: To comply with legal obligations, enforce agreements, and protect rights
  • Security: To detect, prevent, and address fraud, security issues, and technical problems
Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our website and services (e.g., email services, analytics, payment processing)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law, court order, or government regulation
  • Protection of Rights: To protect our rights, property, or safety, or that of our users
  • With Your Consent: When you have given explicit consent to share information

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of data in transit (SSL/TLS) and at rest
  • Secure servers and databases with restricted access
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and security best practices
  • Access controls and authentication mechanisms
  • Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights (GDPR & Data Protection)

Under GDPR and other data protection laws, you have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal information ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of how we process your information
  • Right to Data Portability: Request transfer of your data to another service provider
  • Right to Object: Object to processing of your information for certain purposes
  • Right to Withdraw Consent: Withdraw consent for data processing at any time
  • Right to Lodge a Complaint: File a complaint with a data protection authority

To exercise any of these rights, please contact us at privacy@alphaworkforce.org. We will respond to your request within 30 days.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law:

  • Active Accounts: While your account is active and for a reasonable period thereafter
  • Service Records: For the duration of service provision and 7 years after termination (for legal and accounting purposes)
  • Marketing Data: Until you unsubscribe or withdraw consent
  • Legal Requirements: As required by applicable laws, regulations, or legal proceedings

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with marketing efforts.

Types of Cookies We Use

  • Essential Cookies: Required for website functionality and cannot be disabled
  • Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
  • Marketing Cookies: Used to track visitors across websites for marketing purposes (with consent)
  • Preference Cookies: Remember your preferences and settings

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect website functionality. You can also manage cookie preferences through our cookie preferences page or our cookie consent banner.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your privacy inquiries within 30 days as required by GDPR.